Shipping policy
Shipping Policy
Processing Time All orders are processed within 2-5 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery We offer standard shipping on all orders. Shipping times vary depending on your location and the fulfillment method used.
- Standard Shipping (US): 5-10 business days
- Expedited options may be available at checkout
Order Tracking Once your order has shipped, you will receive an email with tracking information.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at hello@loosethread.shop within 7 days of the expected delivery date and we will make it right.
Questions? Reach out to us at hello@loosethread.shop — we're happy to help!